Last Updated: October 7, 2025

At LIFE LIGHT SOCIAL WELFARE TRUST, we are committed to ensuring the safety, security, and well-being of every individual associated with our organization — including children, beneficiaries, staff, volunteers, and donors.
This policy outlines the principles, guidelines, and measures we follow to maintain a safe, ethical, and transparent environment in all our operations and programs.

1. Purpose

The purpose of this Safety Policy is to:

  • Safeguard the rights and dignity of children, women, and vulnerable individuals we serve.
  • Protect all personal and financial data shared with the Trust.
  • Ensure that all online and offline activities are conducted responsibly, transparently, and securely.

2. Child and Beneficiary Safety

  • We maintain a zero-tolerance policy toward any form of abuse, neglect, or exploitation.
  • All staff, volunteers, and partners must undergo ethical orientation and follow the Trust’s code of conduct.
  • Any violation, suspicion, or complaint of misconduct is taken seriously and addressed promptly following due process.

3. Volunteer and Staff Conduct

  • Every member of LIFE LIGHT SOCIAL WELFARE TRUST must act with integrity, honesty, and respect.
  • Harassment, discrimination, or any behavior compromising another’s safety is strictly prohibited.
  • All interactions, especially with children or beneficiaries, must maintain professional boundaries at all times.

4. Financial and Online Safety

  • All online transactions are processed through Razorpay, a PCI DSS-compliant payment gateway, ensuring full encryption and data protection.
  • We do not store or have access to donor card or bank details.
  • Donors are encouraged to use secure devices and networks while making online contributions.

5. Data Protection

  • Personal data shared through our website, forms, or donations is stored securely and used only for legitimate organizational purposes.
  • We never share or sell personal information to third parties.
  • Access to sensitive data is restricted to authorized personnel only.

6. Reporting Concerns

We encourage anyone — staff, volunteers, beneficiaries, or donors — to report any safety concerns, unethical behavior, or policy violations immediately.

Reports can be sent confidentially to:
📧 Email: contact@lifelightcharity.org
📞 Phone: +91 87776 31737

All concerns will be reviewed and addressed fairly and sensitively.

7. Commitment to Continuous Improvement

LIFE LIGHT SOCIAL WELFARE TRUST continuously reviews its safety procedures and adopts best practices to enhance security, accountability, and protection for all involved in our mission.

8. Contact Information

📧 Email: contact@lifelightcharity.org
📞 Phone: +91 87776 31737
🏢 Address:
LIFE LIGHT SOCIAL WELFARE TRUST
11/283, Vill. Kamrangaguri, Near Maa Kali Mandir, Opp. Uttarkanya,
P.O. Satellite Township, P.S. Bhaktinagar,
Dist. Jalpaiguri, West Bengal – 734015, India.